Reach out to Sanlam AI Wealth
Sanlam AI Wealth consolidates all messages into a single, organized channel: submit your inquiry during the Sign Up journey. This keeps requests tidy and ensures they reach the correct internal queue.
Ways to reach us
This page outlines the supported communications channel. You won’t find direct email, phone, or street addresses listed here.
Inquiry channel
Messages are funneled through the Sign Up journey to keep requests linked to a profile and routed consistently.
What to include
Offer a concise topic, relevant context, and any steps already taken so the review goes smoothly.
Handling approach
Requests are managed per published guidelines and moved through a centralized queue for consistency.
Reply timeframes
We strive to assess inquiries within our standard business hours. Timelines may shift with volume and the completeness of your submission.
Typical turnaround
- Most messages are reviewed within 1–2 business days.
- Messages after hours are picked up the next business day.
- Clear context minimizes follow-up questions.
- Very complex requests may need extra review time.
Submit your message through Sign Up
The Sign Up flow acts as the designated conduit for inquiries, ensuring consistent routing and profile-specific context across all messages.
